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Terms and Conditions That Govern Your dhaka78 Account

Every account on dhaka78 operates under these terms. Read them before you deposit via bKash, Nagad, or Rocket — they set out what you can do, what we commit to, and what happens when either side falls short.

Account eligibility requiredLocal payment rules applyBangladesh-eligible regions onlyOne account per personTerms updated with notice
dhaka78 Terms and Conditions That Govern Your dhaka78 Account
ACCOUNT SECURITY PRACTICES

How We Protect Your Account Under These Terms

Security and data handling are written into these terms, not added as an afterthought. We verify identity at the withdrawal stage — your bKash or Nagad number must match the name on the account before a payout moves. Session data is encrypted in transit and we do not store full payment credentials on our side. If you suspect unauthorised access, the account freeze option in settings takes effect immediately and our team follows up within the same contact window.

Identity Verification

We match your registered name against the bKash, Nagad, or Rocket number on file before processing any withdrawal. This step protects your funds and satisfies our account terms.

Data Retention

Account data is kept for as long as your account is active and for the period required after closure under applicable rules. You can request a summary of what we hold via support.

Account Changes

Name, contact number, and payment method updates require identity confirmation. Submit a change request through account settings and our team processes it after verification.

Term Dispute Path

If you believe a term has been applied incorrectly to your account, raise it through live chat or email. We review the account log and respond with the specific clause and action taken.

TERMS SUPPORT CONTACTS

Reach Us About These Terms

If a specific clause is unclear, your account has been flagged under these terms, or you want to request a copy of the agreement version you accepted, our support team handles all of that directly. We do not route terms queries through automated responses — a real agent reviews account-related term questions. Reach us through any of the channels below.

Live Chat Start a chat from the account page. A support agent reviews terms queries and account flags directly, without routing you through a bot first.
Email Support Send your query with your registered account number to our support address. Responses cover specific clause questions and formal term-change acknowledgement requests.
Help Centre The help centre holds the current terms version alongside plain-language summaries of each section. Check there first for quick clause lookups before opening a ticket.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account access, payments, changes, and what to do if something is not clear.

These terms apply to anyone who opens an account on dhaka78. Access depends on your location and local law — we currently support eligible regions in Bangladesh, and you confirm eligibility when you register.

Yes. bKash, Nagad, and Rocket are the primary payment channels covered by our deposit and withdrawal terms. Each transaction is tied to your account wallet and processed under the payment rules in this agreement.

These terms permit one account per person. A second account is a breach of this agreement and may result in both accounts being suspended. If you have lost access to your original account, contact support rather than opening a new one.

We send a notice to your registered contact before any change takes effect. Continuing to use your account after that notice period counts as accepting the updated terms. We do not change terms without advance communication.

Yes. Email or live chat support with your account number and we will send you the version of the terms that was active when you registered, along with any subsequent updates that applied to your account.

Raise it directly with our support team via live chat or email. We pull the account log, identify the specific clause applied, and explain the action taken — or correct it if our review finds an error.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.